Now I know why I see the RCL signs on everyone's lawns. Everyone loves them because they do a great job. Every single person who was involved, was great, from the girls on the phone, to Bill the salesman, to the guy who came out and looked over the site, to the installers. They took care of everything--all the permits, all the technical stuff. We didn't have to worry about a thing. We didn't even have to think about it. And there was no sudden dragging of the feet when it was time to get our sign-up bonus. It came in a timely manner. We couldn't be more thrilled with RCL. You don't find good customer service like this anymore. Looking forward to reduced electric bills now--the cherry on the cake.